Your Privacy Matters

Privacy Policy

Learn how Prime Solar collects, uses, protects, and manages your personal information.

PRIVACY & DATA PROTECTION

Our Commitment to Your Privacy

At Prime Solar, we respect your privacy and are committed to handling your personal information responsibly. This policy explains our general practices when you interact with our website or enquire about our solar energy products and services.

01

Introduction

Welcome to Prime Solar. This Privacy Policy describes how information may be collected, used, stored, and disclosed when you visit our website, contact our team, or request information about our products and services.

By using our website, you acknowledge the information provided in this policy. Where consent is legally required, we will seek it separately.

02

Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

  • Your name, phone number, and email address.
  • Address or location details provided for solar consultations and project enquiries.
  • Information about your energy requirements, property, or preferred solar products.
  • Messages and details submitted through our contact or enquiry forms.
  • Technical information such as browser type, device information, and website usage data, where collected.
03

How We Use Your Information

We may use the information collected for purposes such as:

  • Responding to enquiries and consultation requests.
  • Providing information about solar products, installations, and related services.
  • Preparing quotations and coordinating requested projects.
  • Communicating important service updates and responding to support requests.
  • Improving website functionality, security, and user experience.
  • Complying with applicable legal and regulatory obligations.
04

Information Sharing & Disclosure

Prime Solar does not sell personal information as part of its stated business practices. Information may be shared with authorized service providers, installation partners, or other parties when reasonably necessary to deliver requested services.

We may also disclose information when required by applicable law, a lawful government request, or to protect our legitimate legal rights.

05

Data Security

We aim to implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure, or loss.

No method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute protection against every security risk.

06

Cookies & Website Tracking

Our website may use cookies or similar technologies to support essential functionality, remember preferences, or understand website performance.

You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

07

Your Privacy Rights

Subject to applicable laws, you may have rights to request access to, correction of, or deletion of your personal information, or to withdraw consent where processing is based on consent.

To submit a privacy-related request, please contact us using the details provided below.

09

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our services, business practices, or applicable legal requirements.

Any updated version will be published on this page. We encourage visitors to review this policy periodically.