01
Introduction
Welcome to Prime Solar. This Privacy
Policy describes how information may
be collected, used, stored, and
disclosed when you visit our website,
contact our team, or request information
about our products and services.
By using our website, you acknowledge
the information provided in this policy.
Where consent is legally required, we
will seek it separately.
02
Information We Collect
Depending on how you interact with
our website and services, we may
collect the following information:
-
Your name, phone number, and
email address.
-
Address or location details
provided for solar consultations
and project enquiries.
-
Information about your energy
requirements, property, or
preferred solar products.
-
Messages and details submitted
through our contact or enquiry forms.
-
Technical information such as
browser type, device information,
and website usage data, where collected.
03
How We Use Your Information
We may use the information collected
for purposes such as:
-
Responding to enquiries and
consultation requests.
-
Providing information about
solar products, installations,
and related services.
-
Preparing quotations and
coordinating requested projects.
-
Communicating important service
updates and responding to support requests.
-
Improving website functionality,
security, and user experience.
-
Complying with applicable legal
and regulatory obligations.
04
Information Sharing & Disclosure
Prime Solar does not sell personal
information as part of its stated
business practices. Information may
be shared with authorized service
providers, installation partners,
or other parties when reasonably
necessary to deliver requested services.
We may also disclose information
when required by applicable law,
a lawful government request, or
to protect our legitimate legal rights.
05
Data Security
We aim to implement reasonable
administrative, technical, and
organizational safeguards to protect
personal information against
unauthorized access, alteration,
disclosure, or loss.
No method of internet transmission
or electronic storage is completely
secure. We cannot guarantee absolute
protection against every security risk.
06
Cookies & Website Tracking
Our website may use cookies or similar
technologies to support essential
functionality, remember preferences,
or understand website performance.
You can manage cookies through your
browser settings. Disabling certain
cookies may affect the functionality
of some website features.
07
Your Privacy Rights
Subject to applicable laws, you may
have rights to request access to,
correction of, or deletion of your
personal information, or to withdraw
consent where processing is based
on consent.
To submit a privacy-related request,
please contact us using the details
provided below.
08
Third-Party Websites
Our website may contain links to
external websites, platforms, or
service providers. These websites
operate independently and may have
their own privacy policies.
We encourage visitors to review
the privacy practices of external
websites before sharing personal
information with them.
09
Changes to This Privacy Policy
We may revise this Privacy Policy
periodically to reflect changes
in our services, business practices,
or applicable legal requirements.
Any updated version will be published
on this page. We encourage visitors
to review this policy periodically.
10
Contact Information
For questions, concerns, or requests
regarding this Privacy Policy,
you can contact us: